I often joke that I am a starving artist dentist. Not starving in the literal sense, but in the way artists reinvest in their craft. My version of indulgence is new camera equipment, continuing education courses with hefty price tags, and a pair of loupes with slightly better optics. I made a decision early in my career to invest heavily in what I do, seeking meaning beyond a salary.
To me, dentistry has always felt like a precision art. While we restore function and recreate nature's beauty, we also work within a space that often feels too small. We are isolating our workspace, managing tissue, contending with uncooperative tongues, all while keeping patients comfortable and reassured. It is a constant balancing act: efficiency without rushing, gentleness without losing precision, hand-eye coordination tested to its limits. Practicing in Manhattan has shaped this artist identity, making it both more challenging and more defined.
In Manhattan, time is compressed. Appointments squeezed between meetings, emergencies booked between workouts, consults arranged between flights. There is an expectation that things should progress quickly, efficiently, seamlessly. However, dentistry cannot always match the city's pace. Inherently, dentistry is a slow art, and the best work — the kind that lasts, the kind that feels right, the kind that quietly holds up over time — is rarely rushed.
Beyond the visible pace lies another layer: the business reality. High overhead, full schedules, and constant awareness of production create significant pressure. Navigating that space requires its own kind of mindfulness: protecting the quality you believe in while adapting to systems that are not entirely in your control. Slowly, the pressure to move faster can begin to compete with the instinct to slow down and work carefully. That tension is palpable.
Something I remember hearing early on in training was that patients do not always know whether you performed good dentistry. Over time, I came to understand its significance. Patients experience dentistry differently than we do. They feel how comfortable the appointment is. Yet so much of what defines the quality of our work exists in a space they will never see. Invisible to them are the refined margins, the isolation fought to maintain, and the difference between work that will last five years versus fifteen. This is where responsibility shifts inward. When the quality of your work exists in a space the patient cannot evaluate, your standards must arise from something deeper than external validation.
In a fast-paced environment, it may seem that communication should be shortened, but I have found the opposite to be true. Clear communication helps set intention. When a patient understands why something takes time, they become more patient. When they trust you, they stop rushing you. Trust changes the pace of the room. Consistency builds that trust over time. Not through grand gestures but through small, repeated actions: how you explain things, how you follow through, and how you approach each case with the same level of care.
Over time, I have realized maintaining quality is not just about skill; it is about boundaries. Boundaries around time. Boundaries around what is clinically appropriate. Boundaries around what you are willing to rush and what you are not. Taking a few extra minutes to refine something, rescheduling when conditions are not right, explaining why something cannot be done just today — these do not always align with the pace of the environment, but they align with the standard you strive to uphold. In many ways, those boundaries protect the artistry of dentistry from being reduced to a transaction.
Practicing in Manhattan has shown me how easily that quiet standard can be lost amid ever-increasing demands. The essence of dentistry — the thoughtful, precise, and deeply human aspect — cannot thrive in noise. It exists in the moments where you choose to pay attention, to slow down, and to care a little more than necessary. That is what is worth protecting.
About the Author
Dr. Sherry Chiang graduated from NYU College of Dentistry and completed her residency at Montefiore Medical Center. She currently practises as a general and cosmetic dentist in several of Manhattan's established neighbourhoods, where she remains committed to preserving the craft of high-quality dentistry.